The Hamlet

Had a event here and the management were awful. If I had known how they would have treated people I would have not hired the venue. When setting up on March 14th the man who dealt with myself and the decorations team was very rude. Secondly the owner who is female agreed for the decorations lady to read moreHad a event here and the management were awful. If I had known how they would have treated people I would have not hired the venue. When setting up on March 14th the man who dealt with myself and the decorations team was very rude. Secondly the owner who is female agreed for the decorations lady to collect her items the following day at 8am, which I had proof of. The venue wasn’t even open at that time for the lady to collect her stuff then when the lady called to organise a time the manager began speaking very aggressive and rudely towards her and was not professional atall. The owner then called myself and still continued to be rude, even threatening to put the ladies equipment outside which is completely disgusting. As a establishment I can not believe this was her behaviour. Even when I made it clear I have proof to confirm she said 8am the following day for collection she still began to be rude (the manager is ELSA btw) I myself had to go and sort the situation out which was very annoying, she did not even apologise. Even whilst getting there it was a big whoha for no reason as i still left the equipment there for the lady to collect so the owner purposely but everyone in distress for no reason. I’ll never return back to this venue again, and the owner should be ashamed of herself. No customer service avoid at ALL cost. If I could give 0 stars i would.

Nice bar. Has 3 sections. Basement can be used for private parties for approx. 30 people, you cannot bring your own food, but they have a lovely tasting menu. They have a DJ and facility for you to bring your own. Disability access is limited.

Had Christmas dinner here and I really enjoyed it. The staff were friendly and efficient, and the food was delicious.